CHOGON CLEANING AND JANITORIAL SERVICES

CHOGON FACILITIES CLEANING SERVICE SCOPE OF WORK 

OPEN OFFICE AREA & CLOSED OFFICES

DAILY

1. Empty wastebaskets and remove all trash to
   designated disposal areas.  Supply
   fresh liners for wastebaskets.

2. Dust mops all hard and resilient floors.

3. Spot clean walls, light switches, and doors.

4. Remove obvious dirt and debris from around and
   under furniture, and in aisles

5. Clean public computer areas, removing trash
   and wiping down desk surfaces with disinfecting cleaner. 

6. Ensure doors of closed offices are kept shut
   after cleaning. In the case of travel, must request to clean and air
   office after occupant has been away for at least 2 weeks

WEEKLY 

1. Clean hard surfaces of all furniture and brush
   or vacuum upholstered furniture.

2. Clean all interior doors and partition glass 
   
   

3. Damp mop and shine all hard and resilient
   flooring, ceramic tile flooring and baseboard.

4. Dust all unobstructed desks, counters,
   furniture, filing cabinets, chairs, tables and tables horizontal surfaces
   including sills, ledges, moldings, shelves, etc., 
   
   

5. MONTHLY

1. Thoroughly dust all vertical surfaces and
   under surfaces of furniture (knee walls, chair rungs, legs, table legs,
   etc.)

2. Dust all above hand height horizontal
   surfaces, including shelves, ledges, moldings, etc. AND book shelves. 
   
   

3. Sweep and damp mop the ceramic tile floors.

RECEPTION, LOBBY & MAIN CORRIDORS 

DAILY

1. Empty wastebaskets and remove all trash to
   designated disposal area. Supply fresh liners for wastebaskets and spot
   clean walls, light switches and doors.

2. Clean both sides of glass main entry doors. 
   
   

3. Dust mop all hard and resilient floors.

4. Sweep and remove litter from walkway to the
   front entrance. 
   
   

5. Empty exterior trash baskets at main
   entrance, office reception, entrance and 
   corridors

WEEKLY 

1. Damp mop and shine all hard and resilient
   flooring.

2. Clean display case glass, exterior information
   board and announcement board. 
   
   

3. Dust horizontal surfaces, including shelves,
   ledges, moldings, etc.

MONTHLY 

1. Thoroughly clean metal door thresholds.

2. Remove cobwebs in the atrium and on the iron
   gates, wet mop the atrium floor.  

3. Wet mop slate floor surface and baseboards on
   first floor. 
   
   

STAFF ROOM -- KITCHEN AREA 

 DAILY

1. Empty wastebaskets, remove all trash to
   disposal area and supply fresh liners for wastebaskets. 
   
   

2. Spot clean walls, light switches, and doors.

3. Wipe down counter top, table, sink and
   fixtures with disinfecting cleaner. 
   
   

4. Wash dishes and ensure washing up liquid and
   antibacterial hand wash are always present. Replace worn sponge every
   month or when required.

5. Report any broken plates or need to replace
   cutlery, plates, tumblers and tea cups, paper napkins and kitchen towels. 
   
   

6. Ensure fridge has milk and sugar and there’s
   always supply of tea and coffee

WEEKLY 

1. Sweep ceramic floor and spot clean baseboards.

2. Clean and disinfect all waste receptacles. 
   
   

MONTHLY 

1. Mop and rinse ceramic floor.

2. Dust all horizontal surfaces, furniture,
   ledges, moldings, including top of refrigerator 
   
   

MEETING ROOM –CLEANING AND TEA SERVICE

 DAILY

1. Empty wastebaskets, remove all trash to
   disposal area and supply fresh liners for wastebaskets.
2. Sweep ceramic or carpeted floor and polish
   wooden or glass surfaces
3. Spot clean walls, light switches, and doors.
4. On request provide water/tea/coffee service
   for meetings.
5. Report any exposed wires or lighting fixtures
   that require repairs
6. Ensure tea and coffee presentation on serving
   trays have hot water, milk and sugar with the right service crockery

DRIVER’S LODGE – 20ft CONTAINER

 DAILY

1. Empty wastebaskets, remove all trash to
   disposal area and supply fresh liners for wastebaskets.
2. Sweep ceramic or carpeted floor and polish
   wooden or glass surfaces
3. Spot clean walls, light switches, and doors.
4. Report any exposed wires or lighting fixtures
   that require repairs

OVERVIEW

• Cleaning
  to be done each day the office is open – five (5) days. Office
  Hours are:  Monday – Friday 8:00
  a.m. to 6:00 p.m.  Cleaners are expected to come in at 7:00am
  to 6:00pm each day.
• Cleaning
  supplies and equipment are provided by CHOGON FACILITIES . Restock
  supplies such as soap, towels and toilet paper are supplied by the CHOGON
  FACILITIES .  Contractor agrees to
  notify the Business Office when supplies are low.

• Cleaning
  service employees are expected to be able to read and interpret labels on
  cleaning products and observe safe use and handling of cleaning
  products. 

• Cleaning
  service employees should not enter the office except to perform their work
  and should not bring non-personnel or family members into the office
  during their contract work hours. Cleaning service employees are to secure
  the building when they leave the premises. 
  

• Cleaning
  service employees are not to bother private areas such as desk tops,
  drawers, lockers, food or mail slots, nor should they use office
  computers, fax or telephones except as needed to perform their work. 
  
  

• Cleaning
  service employees are not expected to tidy up after staff – arranging
  papers, turning off computers

• Kitchen
  must be kept clean, all surfaces are kept dry and clean, sink and rubbish
  bins emptied and dishes washed. 
  
  

• Office
  management would expect and appreciate notification of building problems
  such as leaks or needed repairs.

• Walls,
  carpet, and upholstery in poor condition will be noted at the beginning of
  the contract period.  Cleaning
  service employees will not be held responsible for existing spots and
  worn, damaged furniture or carpet stains.

• Office
  cleaning service is expected on days cleaning service employees are out
  sick or on vacation. 

QUALITY STANDARDS

1.      
Frequency:  Frequency
requirements are minimum requirements. 
All tasks to be performed as frequently as specified and as needed to
maintain a clean condition.  For example,
tasks that are designated “Daily” are to be performed at each visit.

2.      
General Standards:  The achievement of the desired standard of
cleanliness will result in an almost complete absence of visible soil.  In order to maintain the facilities in this
condition, Contractor will remove any visible soil which is found as a result
of inspection.  For purposes of
definition, absence of visible soil shall be as follows:

A.     
Absence of dust on horizontal and vertical surfaces
of floors, walls, ledges, furniture and equipment.

B.     
Absence of litter and trash on floor and horizontal
surfaces.

C.     
Absence of finger marks, spots and soil build-up on
walls, partitions, doors, dividers, etc.

D.     
Absence of encrustation, soil, and wax build-up on
floors, particularly in corners, along baseboards, around door jambs, and
around furniture and equipment legs and bases.

E.      
Absence of dust, lint and litter on upholstered
furniture.

F.      
Absence of soil, litter, dust and encrustations on
furniture and equipment surfaces and legs.

G.    
Absence of soil, litter, dust, and encrustation in
wastebaskets, and trash containers.

H.     
Absence of marks, spots, stains and streaks on
glass and mirrors.

I.       
Absence of soil and dust on window blinds, shades,
sills, frames and ledges.

J.       
Absence of other visible soil and cobwebs on
horizontal surfaces, including ceilings.

K.     
Absence of trash in building.

L.      
Absence of soil, litter, debris and spots on all
carpets, mats, and floors. 

3.      
Damp mopping:  Floors
shall be free of streaks, mop strand marks, and skipped areas.  Walls, baseboards, and other surfaces shall
be free of splash stains and markings from the equipment.

4.      
Solid waste collection:  All solid waste in the building shall be
collected and removed to designated disposal areas.  Waste container is emptied early a.m. on
Monday and Thursday. 

5.      
Wet mopping:  Floors
shall be free of streaks, mop strand marks, and skipped areas. Walls,
baseboards, and other surfaces shall be free of splash stains and markings from
the equipment.  Mops and buckets will be
emptied and thoroughly rinsed immediately after use in restrooms and before use
in any other area.

6.      
Spot cleaning:  Smudges,
marks or spots shall be removed without causing discoloration of the surface.

7.      
Dusting:  Corners,
crevices, moldings, and ledges shall be free of dirt, debris, and dust.
Furniture will be dusted around computers.

8.      
Furniture moving:  When necessary for the Contractor to move
furniture and furnishings, it will be done with extreme care and furniture
returned to original positions.

9.      
 Materials and Equipment:  CHOGON FACILITIES  shall provide the cleaning products and
equipment which are effective and safe for fixtures, furnishings, and finishes
in their particular applications. CHOGON FACILITIES  may require the Contractor to select an
alternative cleaning product or piece of equipment if the use of that
particular product or piece of equipment is ineffective or tends to cause
damage to or deterioration of fixtures, furnishings, or finishes in the use
being made of it.  Cleaning products
should be in clearly marked containers. 

10.  
 Level of care:  Contractor shall exercise due care at all
times to ensure that cleaning products and practices do not cause damage to
finishes, furnishings, or fixtures. 
Contractor shall restore to good condition any items damaged from lack
of due care by Contractor employees.