Open Access BPO

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Phone
+65-0276-...
Email
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Web
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Country
United StatesUnited States
Address
Suite 309 1980 Festival Plaza Dr.
Las Vegas
Nevada 89135

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United States Near Las Vegas

Company Description

Open Access BPO

Who we are?

It is certain to Open Access BPO that there is an unparalleled potential in the Philippines when it comes to giving quality customer service and establishing exemplary outsourcing strategies. That is why we have equipped our entire firm with outstanding teams comprised of well-trained individuals, and dedicated, customer communication-knowledgeable representatives. Our people are well-trained and coached on a regular basis to lead them to their continuous learning and improvement which results later reflect to our services. The entire Open Access BPO team has one common goal: to become successful by the definition of seeing ourselves and our clients grow together.
We are devoted to changing the outsourcing solution industry by delivering exemplary and unique services that the world has never seen before.

What makes us different

What sets us apart from other outsourcing companies out there is our unwavering commitment to providing customized call center solutions and superior customer service in line with the neo captive BPO practice. Such is a kind of outsourcing strategy that offers a client the optimum right to customize and control their own outsourced services, as if they own a foreign satellite office, although in reality is that it is managed and supplied by the provider so that the client could focus on their own strategies and home-based operations.
We are an American-managed firm that practices hands-on approach to obtain and track quality of the works we deliver on a day-to-day basis. As Open Access BPO is a company that believes in the capacity of our people, we also aim to take care of our agents and representatives, as we consider them integral part and the heart of our business strategies. Here, teamwork is key, and we work for each other not to compete, but to learn, grow, and be motivated to get things done efficiently and correctly. We love to make a difference through our people, which reflects on the service we give.
We are determined to understand each of our client's wants and need, and are resolute to never stop looking for solutions in order to satisfy our clients and to aid them to their way to success. Here, we see clients not only as customers, but as partners too, as we do our best to make their operations more efficient and profitable, while improving loyalty to their company brands. For us, success cannot exist if our clients do not experience success as they define it. We take partnership seriously.

Our international services

We have clients all over the world, which we service uniquely and competently through our multilingual solutions such as English, Japanese, Chinese, Japanese, Korean, Arabic, and other European languages. Partnering with us is a preparation for a domination of the world market—of expanding outside a company's local client constraints.
All our agents have vast experience, and have complete understanding of niches where most Fortune 500 clients belong.
For Open Access BPO, delivering the highest quality of business processing service is the definition of business success.

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