(v)WeCare Technology

(v)WeCare Technology is an
international call center outsourcing company. The enterprise strives to
deliver groundbreaking solutions to companies in different industry verticals. (v)WeCare
Technology’s headquarters are in the United States and it carries out its operations
through offices in India. The company that had a modest beginning in 2003 soon
grew into a full-fledged organization. The idea behind (v)WeCare Technology’s
foundation was a desire to provide excellent customer care to companies all
over the world. No doubt, (v)WeCare Technology has proved its mettle time and
over again. The company faced adversities with courage and made every possible
effort to convert threats into profitable business opportunities. Despite a lot
of competition from industry bigwigs, (v)WeCare Technology continued its
journey fearlessly and chose to give a deaf ear to criticism.

(v)WeCare Technology was quick to
realize that every contemporary organization bows down to innovation. This is
the reason the company took an initiative to set new industry trends with
innovative business solutions. (v)WeCare Technology uses state-of-the-art
technology and valuable industry insights to provide exceptional services to
its customers. The company has worked meticulously to understand the requirements
of customers. To keep the good work going, (v)WeCare Technology has
incorporated services like CRM, software development and application, IT
consultancy and networking solutions in its service cart. This is in addition
to the conventional contact center services like e-mail support, live chat and
customer care services. The latest addition to the company’s offerings is
robust IVR services.

(v)WeCare Technology values the
confidence and trust of its clients. The company has never resorted to cookie-cutter
solutions, despite the dearth of time and business pressure. This is the reason
the company is known for its ability to deliver the best in the time-frame
specified by its client. (v)WeCare Technology completely understands the
significance of confidentiality and makes sure that the information provided by
a client is used only in the interest of that particular client.

Equipped with leveraging
technologies and Cisco powered IP network, the organization has been rendering
excellent services to its clients overseas. Some of its services are listed
below:

•        Call
Center Outsourcing services

•        Backend
and technical support

•        Chat
and email support

•        Software
development including Telecom billing software

•        Website
designing and development

•        Infrastructure
management services

•        Data
Analytics Solutions

•        IVR
services - Hosting & Development

•        Social
Media Marketing

•        Web
based research activity

•        Finance
and Administration outsourcing

•        Customer
Relationship Management

•        Customer
Retention Services

•        Telecom
Billing and OSS solutions

With a magnificent management team
of nearly 35 members, (v)WeCare Tec has been constantly soaring its height in
the realm of BPO services as well as in Telecom billing services. Today it
boasts more than 2000 employees in its different verticals.